This website is the property of Suez Spain, S.L. (hereinafter SUEZ), company with Spanish tax identification no. B-63152664, registered in the Mercantile Registry of Madrid, Sheet no. M-612469, Folio 1, Volume 34.040 of the Registry Book. The company has its headquarters at Santa Leonor, 39, Madrid 28037, and is the owner of the domains http://www.customercounsel.agbar.es/ and associated websites.
Anyone who accesses and uses the SUEZ website becomes a ‘user’ and as such accepts these general terms and conditions fully and without reservations, as well as the specific conditions that may where appropriate complement, modify or substitute the general terms and conditions in regard to specific services and conditions of the website.
General Terms and Conditions of use of the website
These general terms and conditions regulate the use (including access, creation, editing, modification and removal) of this website, which belongs to SUEZ, including the content and services provided through said website. Any individual accessing this website is considered a ‘user’ and expressly, automatically and voluntarily accepts the general terms and conditions that are applicable at all times of access to said website, and the specific conditions that in some circumstances may be applicable.
SUEZ reserves the right to modify at any time without consultation and without the need to provide advance warning, the structure and design of the website; to change or remove services or content and to change the conditions of access and/or use of the website.
The user is aware of and accepts that they have sole liability for their use of this website. The use of the website for illicit purposes or purposes that may be detrimental to SUEZ or any third party is prohibited. Throughout their use of the website, the user undertakes not to engage in any behaviour that may be detrimental to the image, the interests and/or the rights of SUEZ and/or third parties or that could damage, disable or overload the website, or that could prevent the normal use of the website in any way.
SUEZ will adopt security measures that are considered adequate for detecting the existence of viruses. However, the user should be aware that the security measures of online IT systems are not entirely reliable and SUEZ cannot therefore guarantee the non-existence of viruses or other elements that could cause changes to the IT systems employed by the user or to their electronic documents and files contained in these.
Industrial and intellectual property rights
All industrial and intellectual property rights and all of the information contained in the website (images, graphic design, source code, design, browsing structure, databases and any other content of the site) are the property of SUEZ.
Operating rights for this website and any of its content, elements and specifically the rights of use, exploitation, distribution, transformation and public communication will at all times remain, exclusively for the legally anticipated period of validity of said industrial and intellectual property rights and on a global level, the property of SUEZ. This includes any improvement, adaptation, translation or perfecting of any of the content, elements or other material created, edited and/or amended by the user. The user may not use trademarks registered by SUEZ, commercial names, designs, know-how or any other distinctive symbol of SUEZ without prior express consent to this from SUEZ.
The user may not change or reproduce this information in part or in full without the express prior consent of SUEZ. This includes but is not limited to the following points: 1) The user is not authorised to withdraw, avoid or manipulate the copyright or any other data identifying the rights of SUEZ, or any other protection mechanisms. 2) The user is not authorised to remove, decompile or invert the databases in which the website information is contained. All of the information on the website is protected by author’s rights. The unauthorised use of the information contained in this website, its resale or any damage to the intellectual or industrial property rights of SUEZ shall invoke the legally established responsibilities. The brands (distinctive signs and logos) that appear on the website are owned exclusively by SUEZ and are duly registered or in the process of registration. The names of other products, services and companies that appear in this document or on the website may be brands or other distinctive signs registered by their respective and legitimate owners.
SUEZ accepts no liability for losses or damages resulting from the use of the content of its website. In particular, SUEZ accepts no responsibility for the content or the status of links contained in this website that may take the user to other websites and pages managed by third parties. SUEZ accepts no responsibility for the content or the status of said websites and pages. Access to these via this website does not imply that SUEZ recommends or endorses the content of said sites. SUEZ accepts no liability for technical faults in the service provided by its server centre or by the communication networks, or for problems caused by the incorrect operation or use of browser versions that are not optimised. Access to the website and whatsoever use that may be made of the information on the site is the sole responsibility of the user. SUEZ will not be held responsible for any consequence, damage or loss that may result from said access to or use of the information. SUEZ accepts no liability for possible security errors that may occur or possible damages that may be caused to the user's IT system or the files or documents stored in this, due to the presence of a virus on the user's computer used for connecting to the services and content of the website, to a malfunction in the browser or to the use of non-updated versions of the browser.
Hyperlinks and linked websites
Any user who wishes to establish a hyperlink or technical link device from their website to the SUEZ website must obtain the prior written consent of SUEZ. The provision of a hyperlink in no case implies the existence of relations between SUEZ and the owner of the site or the web page on which the hyperlink appears, nor the acceptance or approval by SUEZ of its content or services. SUEZ reserves the right in all cases to block or remove any hyperlink to its website at any time, particularly where there is suspected illicit activity or content involving the website on which the hyperlink appears.
The SUEZ website provides the user with hyperlinks or technical devices for linking (e.g. links or buttons) that give the user access to Internet sites or portals that belong to or are managed by third parties (linked sites). These tools are provided solely for the search for and access to information, content and services available on the Internet. SUEZ neither offers nor markets the information, content and services available in the linked sites either itself or through third parties, nor does it endorse, supervise or control the content and services or any other material of any type on these sites in any way. By using these sites, the user accepts sole responsibility for browsing through these sites.
Applicable legislation and jurisdiction
These General Terms and Conditions are governed by Spanish law.
SUEZ and the user submit to the judgements of the courts and tribunals of the city of Barcelona for the resolution of any questions or legal disputes that may emerge as a result of the provision of the service of this website and the content therein or concerning the interpretation, application, fulfilment or non-fulfilment of the details of these terms and conditions, with expressly waiver of any other jurisdiction to which they might have recourse.